Now, True fires her current assistant, and Lulu becomes her new one.Later in Firing Lulu, True must decide whether to fire Lulu after she makes a mistake with one too many of True's projects.True tells Dakota that she should go and have fun instead of being cranky and advises her to go to her friends party, but True doesn't realize that the conference is taking place that same day.
Meanwhile, Ryan brings his hamster Chewy to Mad Style, which causes chaos. Madigan's office before any more trouble is caused.
In True Crush, When True is invited to the Last Minute Ball, Lulu and Ryan fight over who goes with her when she only has one extra ticket, but True actually wants to go with Jimmy.
Throughout the course of the series, she serves as Vice President of the youth apparel division, but, in the finale, becomes president of the company, after Max Madigan, the previous president, retires. Madigan notices her wearing one of his designs, with a True Jackson twist.
True Jackson's first appearance is in Pilot, where she was selling sandwiches with Ryan at Mad Style.
In Fashion Week, True is determined to present her dream dress in the Young Designers Showcase during fashion week.